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Swiss Life & time2learn Professionals
The goal / the challenge
How can a modern sales academy seamlessly integrate digital examination capabilities with sustainable, ongoing professional development?
In her experience report, Claudia Munz-Hofmann, Head of Sales Academy & HR Sales at Swiss Life and Swiss Life Select, addresses this pivotal question. She shares firsthand insights into why time2learn Professionals has become an indispensable partner for her and her team—enabling a holistic, efficient, and forward-looking approach to sales training and continuous learning.
Claudia Munz-Hofmann’s Experience with time2learn Professionals and Swiss Learning Hub
For nearly two decades at Swiss Life Select and over six years at Swiss Life, we have relied on Swiss Learning Hub and its time2learn Professionals platform to manage our comprehensive digital examination and e-learning programmes. Using time2learn and the Testpool, we create and administer exams with remarkable efficiency, while advisors also leverage the platform for flexible, self-paced e-learning. The platform’s exceptional stability is crucial for conducting approximately 4,000 exams annually—an achievement that would be impossible without a robust digital solution. Advisors benefit from access to a wide range of sample exams, which they can practice on anytime, as often as needed. Across the platform, we maintain around 9,000 exam questions in three languages, ensuring thorough coverage and consistent assessment quality. Equally important is the outstanding support provided by Swiss Learning Hub. Their long-standing, highly experienced team knows our applications inside out and delivers prompt, efficient assistance, even for urgent or unexpected issues. This combination of technical reliability and expert guidance makes Swiss Learning Hub an indispensable partner for our digital exam administration and ongoing professional development. We are deeply grateful for many years of excellent collaboration and partnership.
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