We welcome your visit to our website and your interest in our company, our products and our services. Transparency in relation to data protection and data security of visitors to our website, customers and contractual partners is a matter of great importance to us. We take the protection of your personal data very seriously in all of our business processes. On the occasion of your visit to our website we would like to tell you which data we store, when it is stored and how such data is used – always with due regard to the applicable provision of data protection in particular the EU General Data Protections Regulation (GDPR) and the local laws.
Each local operating company of the Swiss Learning Hub Ltd. (we, us, SLH Ltd.) is responsible, under the applicable law, for the processing and security of the data collected on this website. All (mobile) applications that refer to this Data Protection Policy are also subject to data processing by us. An overview of the Swiss Learning Hub´s structure is available under https://www.swisslearninghub.com/en/about-us/.
Generally you will not have to provide any personal data in order to use our website. For some services this may be necessary, however, to allow us to provide our services. In these cases we collect, use and process your personal data. This will, of course, only occur within the statutory framework, only insofar as is necessary and only to the extent that you have consented to. We take great care to adhere to the principles of data reduction and data economy.
None of the above information can be used to identify who you are. We, or third parties instructed by us, evaluate this data purely for statistical purposes and only in an anonymised form, in order to optimize our website and increase user-friendliness, efficiency and safety.
We use so-called cookies at various points on our website. Cookies are small text files that are stored on your computer or mobile device by the web browser. Cookies do not cause any damage to your computer, do not contain viruses and are automatically deleted after their expiry. Some cookies expire when you terminate your Internet session; others are stored for a certain time.
The cookies on our websites do not collect any personal data. We use cookies to facilitate your visit to our website and to adjust it to your needs. You can, of course, also view our website without cookies. You can prevent cookies from being stored on your computer via the browser settings. Cookies already in place can also be deleted via the browser settings. If this is done, however, the functionality of our website might be limited.
In addition to the data collected automatically we also process data that you make available to us voluntarily. We currently collect the following data with the tools listed:
You disclose all of this data to us on a voluntary basis. We use this data only for the purposes mentioned in this data protection policy. Your data is forwarded by us to the relevant department within the company and deleted in accordance with the applicable statutory retention periods. Item 8 below contains information on your rights: for example, how to object to the processing or how to correct your personal data.
The protection of your personal data is of foremost concern to us. We therefore store all the information you enter on our website on our servers in Switzerland or in a Member State of the European Union, mainly Germany. Only the relevant departments and/or people within our company have access to the data in order to process your requests and wishes. We will not sell, lease or otherwise grant access to your data to third parties. Personal data is only transferred to government institutions and agencies to the extent mandatory under national laws. Provided the applicable laws allow this, we are entitled to share the data within the Swiss Learning Hub / CREALOGIX Group. Our employees are obliged to maintain strict secrecy and confidentiality.
Personal data is transferred between associated companies in Switzerland, EU and Singapore.
This website uses Google Analytics and Google Remarketing. These are services provided by Google, Inc. (“Google”). Google uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.
Further information concerning the terms and conditions of use and data privacy can be found at https://tools.google.com/dlpage/gaoptout?hl=en or https://support.google.com/analytics/answer/6004245?hl=en or https://support.google.com/adwordspolicy/answer/143465?hl=en. Please note that on this website, Google Analytics and Google Remarketing code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
To ensure the safety of your data on our website and our systems we use appropriate technical and organisational measures to protect your data from loss, destruction, unauthorized access and manipulation. The measures we use are subject to continuous development in accordance with technological progress.
If you visit this website your data will be transported via an open, publicly accessible network. The data might therefore be transmitted across national borders even if you and Swiss Learning Hub Ltd. are located in the same country. This involves notably the following risks: The data may be intercepted and read by third parties which, in turn, may allow such third parties to infer an already existing or future business relationship between you and Swiss Learning Hub Ltd.
Furthermore, you are put notified that information you transmit or allow to be transmitted to you by the Swiss Learning Hub Ltd. via an electronic medium, in particular via email, SMS, contact forms etc., are usually unencrypted. Even in the event of an encrypted transmission, sender and recipient remain unencrypted in each case. Third parties may therefore be able to infer an already existing or future business relationship between you and Swiss Learning Hub Ltd.
Please note that, for technical reasons, email communication is neither confidential nor secure. Please do not send us any confidential information via email.
In addition, Swiss Learning Hub Ltd. explicitly points out the risk of viruses and the possibility of targeted attacks by hackers. To combat viruses, the use of up-to-date browser versions as well as the installation of continually updated anti-virus software is recommended. As a basic rule, you should refrain from opening emails of unknown origin and unexpected email attachments of an unknown origin.
On our websites we use links to external sites which are specially marked and whose contents are not on our server. The external contents of these links were checked when the links were set. However, it cannot be ruled out that the contents have been subsequently changed by the respective providers. Should you notice that the content of external providers violates applicable law, please let us know.
This data protection declaration only applies to content on our servers.
You can exercise your right of appeal by the competent authority in each country or federal state, where our offices are located.
9. Right to request access to information, rectification of information, erasure of personal data, restrictions of processing, objet to processing and the right to data portability
You have at any time the right to request access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability. In order to exercise these rights, please contact to the controller using the contact data specified.
On request, we are happy to notify you in writing whether and which personal data we have stored about you. If, despite our continuing efforts to ensure that your data is up-to-date and correct, incorrect information should have been stored we are happy to correct your data. Under certain conditions you also have the right to have your personal data that is stored by us blocked and deleted, as well as the right to data portability of your stored personal data.
If you no longer wish to receive newsletters from us you can unsubscribe at any time by clicking the unsubscribe link included in every newsletter.
If you do not wish us to collect and analyse information about your movements on our website or (mobile) applications by way of tools to measure audience reach, you can proceed as described under item 5 above.
If you wish to delete your account, please send an email to info@swisslearninghub.ch.
If you generally do not wish to receive advertisements and promotions, either by post, email, SMS, fax or telephone, or if you want to repeal your consent, you can write to us at any time or send us an email. Should we have any doubts as to your identity we may ask you to send information confirming this (e.g. blacked-out copy of identity card/passport showing first and last name, address and date of birth). For all questions concerning the processing of your personal data within our company, any suggestions or complaints you are welcome to contact us (datenschutz@swisslearninghub.ch) or send a letter to the Swiss Learning Hub Ltd.
Insofar as the processing of your data takes place in order to safeguard legitimate interests, you have the right to object to this processing at any time using the contact data specified, if your particular situation gives rise to reasons that prevent such data processing. We will then no longer process your data, unless it is based predominantly in our own legitimate interest.
Our Data Protection Policy is regularly revised and updated to comply with the statutory data protection and privacy laws from time to time in force. From time to time we will publish updates on our website. These allow you to obtain instant information regarding the current policy.
You may direct any inquiries or complaints related to the processing of your personal data to our Data Protections Coordinator to datenschutz@swisslearninghub.ch.